NYhost - Notice history

All dedicated servers and VPS in Dallas, Texas DC are online now. We'll investigate this outage between 05/27/24 - 05/29/2024 to prevent similar issues in the future. If we have to replace automated transfer system, we'll do so without delay. If you experience any issue with website or server, please contact us at https://help.nyhost.net/support/tickets/new or email: help@nyhost.net Thank you!

Networking is back up and most servers (90%) are back online in Dallas, TX. The underlying issue was that despite redundant power systems that were online and functional, the facility may have had some type of malfunction with the automated transfer system (Liebert ATS). Powerful storms and tornados in Texas overnight caused deaths and destruction in the area but the facility should have remained unaffected even with extended loss of utility power, as it has before. These systems are indeed routinely tested and inspected. Please have no doubt that our team will ensure that all necessary investigations, and ultimately fixes, will be employed to avoid even the slightest chance of a repeat in the future. We do appreciate your patience.